We love Citra Pest Control. They do excellent work. Gabriel our technician was very helpful and responsive. I told him about some of the issues we were having, and he was able to address them right away. He checked in with me after he was done and provided great suggestions for how to keep the ants away for our compost and took care of some cockroaches that had invaded our raised bed garden, in addition to the routine work that we have done every three months! I offered him some water, but he said his company is great about supplying that for their workers. That made me feel even better about using Citra! It’s good to know that they treat their employees like valuable human beings! We highly recommend using them for your pest control needs!
Citra Pest Control continues to do an outstanding job keeping the Crickets at bay even though the entire neighborhood is being overwhelmed by them. Michael Wilson has been to my home a few times for my scheduled monthly visits and goes above and beyond to ensure the service being provided is meeting my needs. Every technician has been fantastic. Always appreciate the check in and check out. Keep up the good work!
Excellent service! Andrew was very informative, professional, friendly, and courteous. He texted us before arriving, which we really appreciated. He was extremely thorough and carefully dusted all of our windows, even taking the time to reach the second-floor windows. He listened to all of our concerns and made sure every request was taken care of. We really appreciated his attention to detail and great customer service. Highly recommend Andrew and Citra Pest Control!
Wow! I would give 10 stars for our service today. From my first call, the Citra staff, were professional, knowledgeable and personable. We had our initial service today and the appointment was efficient and timely. Andrew texted us when he was on his way 30 minutes before arrival, early in our assigned time window. He was very polite, personable and knowledgeable. Andrew listened to our concerns and answered all of our questions. I appreciate his follow-up notes and feel like we have a partner in addressing our pest control needs.
We had our third service on 9/7 and the technician Jimmy did an amazing job, he was also very personable and provided good information. I appreciate Citra's appointment processes and follow-up information.
Kevin did an excellent job! He communicated upon arrival and was able to adjust the time. I walked him thru the inside and left the outside for him to do. He instructed me when it would be safe to go back inside. He then communicated when he was done with the job. I am very pleased with Kevin and Citra Control. I highly recommend them!
Michael checked in at arrival (asked where I noticed activity and offered to do work inside the home). And after he completed spray, he was so helpful in sharing active ants area, suggesting weather stripping replacement to help combat ants coming into home. He was professional and informative
It has been a great service company to work with, great communication level and quick response when leaving a message, technician are very professional, knowledgable and respectful of your property and space. The company has been very responsive to off the scheduled routine schedules to come out for urgent treatments. This time Jacob was the technician, very knowledgable and professional, this time though there was some miscommunication from the main office as to why the treatment is occurring now over a week before the shceduled treatment, however, he was very responsive to this time's urgent early need of treatment and handled accordingly, Thank Jacob and Citra.
Citra Pest Control’s technician George is ALWAYS so meticulous and thorough… I really appreciate how he will ask me each time he services the yard if there’s any concerns he should be aware of… Today for example he followed up on issues found with ants and wanted to know how that went. He checked on it and assured me that everything is remaining under control. He is definitely a very sweet young man, and I appreciate his professionalism and dedication to his company!
I've used this pest control service 2 months ago and I would definitely recommend them! I had Jorge Duarte as my technician and he was very patient in hearing all my concerns and explaining why we were dealing with a ton of ants in the summer. After a week of the service, I saw a significant drop in the number of ants that were in my bathroom, bedroom, and kitchen area.
The ants did start coming back around the 6 week mark, but nothing like what I experienced prior to their service. Luckily, their service is based on a subscription so they come every 8 weeks to treat your home.
Staff was friendly and efficient with scheduling things and handling paperwork. Jorge was very friendly, professional, and informative. He explained things thoroughly and even pointed a few things out for tips to avoid future issues. I highly recommend using Citra and Jorge!
Jason patiently followed me around both the outside and inside of our residence, looking at where I was seeing the ants come into our home and where I think the colony might be located in the yard. I felt he actively heard me express my concerns. Once my dogs and I were safely away - he used a combination of three types of chemicals to treat our ant infestation. The previous technician had started our treatment program with only one type. Jason understood this was a follow-up visit and that we needed to up the ante and try a different combination of chemicals to fully exterminate our ant problem. I hope this will be enough to keep them away. The ladies helping to schedule the first two visits have been really lovely to interact with and the company's website to handle invoice payments is extremely convenient. Thank you for helping us battle the ants trying to invade our home!
Been utilizing Citra Pest Control for about a year now and find the services a good value in my efforts to control pests in and around the home. The original ant infestation was remedied and ona regular basis the tech comes by knocks down any webs that formed and sprays the exterior. Scheduling is easy and convenient. Techs are personable, responsive and professional. I can’t remember my other usual tech however this months tech was Abraham and he went the extra mile listening to my concerns and addressing key areas I pointed out the service guarantee is a plus.
We have recurring services with Citra and Michael has been the best technician that we had thus far. He is thorough, respectful, and takes pride in his work. Could not have asked for a more conscientious technician to treat my home.
Andrew did a great job! He was friendly & attentive to our instructions. He took his time and did not rush through the service as other companies have done. He followed all our instructions & did a thorough job!
Gabriel was very courteous, gave clear instructions about what to avoid post-treatment. He called to say he'd arrive in about 30-40 minutes, ended up being close to an hour which was fine. He spent about twenty minutes spraying around the floorboards, inside cabinets and drawers, and nearby thresholds.
